http://bestchazterry.com/2009/11/16/customer-care-it-takes-a-village/ Sales and Leadership Thoughts Mon, 28 Mar 2011 19:40:36 +0000 hourly 1 http://wordpress.com/ http://bestchazterry.com/2009/11/16/customer-care-it-takes-a-village/#comment-127 Thu, 05 Aug 2010 20:36:02 +0000 http://bestchazterry.com/?p=430#comment-127 [...] win/win solutions for both organizations. For additional perspectives on customer service check out “Customer Care…It Takes a Village” and “Hidden Danger in Customer Satisfaction” as well as “Is Customer Loyalty [...]

]]> http://bestchazterry.com/2009/11/16/customer-care-it-takes-a-village/#comment-81 Wed, 03 Feb 2010 15:11:50 +0000 http://bestchazterry.com/?p=430#comment-81 Customer service is quickly becoming the driving force between most businesses. Because of ecommerce, you can find just about anything in multiple places on the web. The only thing that differentiates one online store from the next is their customer service and support line. I’m a strong believer that all businesses should invest in customer care solutions or training programs for their employees. A “how are you doing today” and a smile can make all the difference.

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