http://bestchazterry.com/2009/03/20/what-are-your-odds/ Sales and Leadership Thoughts Tue, 22 May 2012 14:11:21 +0000 hourly 1 http://wordpress.com/ http://bestchazterry.com/2009/03/20/what-are-your-odds/#comment-103 Tue, 01 Jun 2010 18:27:01 +0000 http://chuckterry.wordpress.com/?p=210#comment-103 [...] 3)      Your Personal Communication Filters- Everyone hears and experiences everything that happens to them through their own set of filters. We begin shaping those filters when we are very young based upon fears, biases, needs, values, past experiences and numerous other factors. If you don’t believe me listen to two children recount the situation that lead to a disagreement and you will be amazed that you are even listening to a description of the same event! We tend to experience our conversations, and what is being said, through our own set of “operating reality filters” and often completely miss the point of the other party in a conversation as a direct result. The best way to avoid this problem is to simply remember that it exists, and then make sure to ask a question or two to clarify what is being said from the “operating reality” of the other party. I wrote about this phenomenon in great detail in the blog “What Are Your Odds?” [...]

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